Knowledge Management
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چکیده
What is Knowledge Management? The term Knowledge Management very often is inexplicitly used to describe a set o management practices aimed to improve the main KM process such as knowledge acquisition, creation, transfer, dissemination and use. In real business environments, the overall aim of a KM strategy is the business value creation. Many researchers disagree with the term «management» insisting that in order to manage knowledge, mainly existed in people (employees) minds, firstly you have to manage people specific behavior regarding knowledge. However, the role of a Knowledge Management System is not only to emphasize to some complementary HRM resources supporting the above KM activities but also to create the business environment, which will facilitate and support all the KM processes.
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